Frequently Asked Questions - FAQ

We combine 35+ years of experience, industry certifications, and responsive customer service. Our local teams understand the unique needs of Vancouver properties and deliver consistent, high-quality results backed by proactive communication.

We provide commercial cleaning services to a wide range of sectors, including office buildings, retail spaces, strata properties, medical and dental facilities, industrial sites, and educational institutions.

Yes. All of our core cleaning products are EcoLogo or Green Seal certified, ensuring they are safe for our staff, your staff, tenants, and the environment. Our sustainable cleaning practices also support BOMA BEST and LEED building certifications.

We follow strict quality control procedures, including regular on-site inspections by supervisors and performance tracking. We encourage client feedback to ensure our services consistently meet or exceed expectations.

All UTCS staff receive professional training in cleaning techniques, safety protocols, and customer service. They are also fully insured and background-checked for your peace of mind.

Yes. We provide 24/7 emergency cleaning for floods, spills, post-incident sanitation, and other urgent needs to get your property back to normal quickly.

Yes. We offer flexible scheduling, including evenings, nights, weekends, and early mornings, to minimize disruption to your operations.

Yes. UTCS is registered and pre-qualified with ComplyWorks, Avetta, SafeContractor, and VendorPM, making the onboarding process smooth and efficient for property managers and procurement teams.

You can request a free quote or book cleaning services by calling us, emailing us, or filling out the form on our website. Our Vancouver-based team will respond quickly with a tailored proposal for your facility.

Our pricing is customized based on the size of your facility, frequency of service, and scope of work. We provide detailed, transparent quotes so you know exactly what’s included.