Frequently Asked Questions

Frequently Asked Questions - FAQ

  • How can we request a quote or schedule a cleaning service?

    You can easily request a quote or schedule a cleaning service by contacting us via phone, email, or through our website. Our friendly team will be happy to assist you and provide you with all the information you need.  

  • What sets your cleaning company apart from others?

    Our commitment to excellence, reliability, and customer satisfaction sets us apart. We prioritize building long-term relationships with our clients by delivering exceptional cleaning services and unparalleled customer support.  

  • What measures do you have in place for quality assurance?

    We have stringent quality control processes in place to ensure that our cleaning standards consistently meet and exceed expectations. Our supervisors conduct regular inspections, and we welcome feedback from our clients to continuously improve our services. 

  • Can you accommodate special requests or specific cleaning needs?

    Definitely. We understand that every business is unique, and we are more than happy to accommodate special requests or address specific cleaning needs. Just let us know your requirements, and we'll tailor our services accordingly.  

  • Are your cleaners trained and insured?

    Yes, all our cleaners undergo thorough training to ensure they are equipped with the skills and knowledge to deliver high-quality cleaning services. Additionally, they are fully insured for your peace of mind.  

  • Do you provide cleaning services after business hours?

    Absolutely. We understand the importance of minimizing disruptions to your operations. Our team is available to clean during off-peak hours, including evenings, nights, and weekends, to ensure your business runs smoothly during the day.  

  • Are your cleaning products eco-friendly?

    Yes, we prioritize the use of environmentally friendly cleaning products that are safe for your employees, customers, and the planet. We are committed to sustainable cleaning practices without compromising on effectiveness.  

  • How often do you recommend cleaning services?

    The frequency of cleaning depends on several factors such as foot traffic, type of business, and specific needs. We can work with you to create a customized cleaning schedule that fits your requirements, whether it's daily, weekly, bi-weekly, or monthly.  

  • What services do you offer?

    Our services include regular janitorial cleaning, deep cleaning, carpet cleaning, floor waxing/stripping, window cleaning, pressure washing, parkade sweeping / scrubbing, restroom sanitation, and specialized cleaning for industries like healthcare and food service.  

  • What types of businesses do you serve?

    We cater to a wide range of businesses, including offices, medical facilities, retail stores, schools, and more. No matter the industry, we have a solution tailored to your needs.